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Software Solutions What Is IBEC™ INFOSITER™ VALISE™ FAQs System Requirements Success Stories

Frequence Asked Questions   What is IBEC?   How do we apply the Web-browser and server-based application software?   What are the advantages of Web-browser based application software?   What do you mean by server-based application software?   What are the advantages of server-based application software?   If IBEC is a system solution, does it matter what hardware or OS we choose?   What is the preferred system platform for IBEC?   Why is Linux chosen as IBEC’s preferred hardware platform?   Does ARI offer hardware solutions for IBEC?   Can e-Office and Site Manager be applied independently and hence purchased separately?   Does ARI provide training classes for Site Manager?   IBEC e-Office What are the basic functional features in e-Office?   Most of our employees have Palm Top, which they use for their schedule and address book. Are there advantages to use similar features in IBEC e-Office?     We have an email system already, can we bundle our email with IBEC e-Office?     What are e-tasks?     What are e-services?     What is in Web Storage?     What are in IBEC Settings?     What is the difference between IBEC e-Office Forum and Message Boards?     What is the difference between My Web Documents and Microsoft My Documents?     Is there any difference between IBEC e-Office Useful Websites and IE Favorites or Netscape Bookmarks?     Does e-Office Schedule give personal and group schedule information?     How can I find meeting schedules in e-Office?     Can I make an appointment with members on IBEC?     How can I initiate a Forum?     How can I initiate a Message Board?     How can I synchronize my Address Book with my Palm Top?     How can I share some of my documents on IBEC with some other members?     Can I limit the usage of my shared documents with other members individually?     IBEC Site Manager What is Site Manager?   What are the basic functional features of Site Manager?     What are the overall advantages of Site Manager over other content management software packages?     Does Site Manager offer fresh, effective graphic design?     Will ARI help us come up with effective navigation that is intuitive, user-friendly, and capable of growing as we add new features?     Does Site Manager offer an effective Search Engine?     Will we be able to easily create and update Web page contents by non-technical employees from various departments and locations in the City?     Is Site Manager easily accessible for users with slow access over modem offering 28.8 Kb connection, in either Mac or PC systems and via any of the AOL web browsers, Netscape, or Internet Explorer?     Is the Event Calendar in Site Manager easy to make additions to and does it have the capability to separate events by type?     Can we have a news page with the ability to add quick updates and links to other sites?     Can Site Manager help to create a document center where the public can search and find documents, permits, minutes and other official documents?     We need an email notification system to allow site visitors to automatically receive emails on specific topics such as news releases or job postings. Users must be able to customize their settings easily or opt out of receiving email notification. Does Site Manager offer such a tool module?     Will we have the ability to implement quick surveys and display results?     I would like to have the ability to easily create online interactive forms. Can we accomplish this with Site Manger?     Will Site Manager provide tools to create features so that the public is able to report a problem or express a concern via the Website?     Could Site Manager help build Web pages that offer GIS mapping system, weather report or on line credit card payments?     What about an approval process for publishing new content and edited pages?     Can we give citizens the ability to obtain live information if needed, such as during an emergency or an important event?     We often encounter a situation where we know exactly what we need, but we are not able to create the features that we want. Can Site Manger help?